Republic Services provides an essential service, and like the police and fire departments it’s our duty to serve the public, especially in times like these. We continue to monitor the coronavirus (COVID-19) situation to make sure we’re doing the right thing for the communities we serve.
While we are working hard to ensure the highest quality customer service and minimal service disruption, the increase in solid waste we’re collecting from our residential customers has presented unique challenges and caused us to temporarily modify our curbside collection services.
Our drivers need to operate as efficiently and safely as possible in order to finish their collection routes in a timely manner. Therefore, we ask that all material either fit into the residential cart or be properly bagged if your program is not carted. This is in an effort to keep our routes running smoothly and our communities clean.
Until further notice we will be operating under the following guidelines:
• We will accept cart contents only. Drivers will not be authorized to leave their vehicle to pick up waste outside the cart.
• Yard waste and bulk waste collection has been temporarily suspended to protect our driver’s safety during the current situation.
• As an alternative, we have provided drop-off containers at a location designated by your city for disposal of your bulk items and yard waste at no charge to the city to assist all residents during this difficult time.
• If residents are unable to use this service, we will be picking up all items when full service is resumed. • We may need to use alternative disposal methods if there are disruptions to recycling processing capabilities or if recycling contamination increases. It’s important to keep waste out of your recycling container. Do not bag your recyclables.
This guidance is for the City of Macedonia residents only. Please check with your local municipality to confirm if your service is impacted. The Republic Services team remains committed to you throughout this crisis. We appreciate your business and wish you all the best during this difficult time. Visit RepublicServices.com for more information.
We’ll handle it from here,